Irdai, To Revamp Grievance Redressal Mechanism, To Rename It 'Bima Bharosa'

Insurance regulator Irdai will soon launch a revamped grievance redressal mechanism to make complaint redressal more efficient with the option of customers filing their complaints in regional languages. The Integrated Grievance Redressal System (IGMS), launched in 2011, is being upgraded to

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